Privacy Policy

1. Introduction and Platform Scope

Our Digital Products Store ("Platform", "we", "us", or "our") is dedicated to safeguarding your privacy and personal data. Our service specializes in the marketplace offering and digital fulfillment of digital products, electronic documents, code packages, templates, and license card credentials.

This Privacy Policy explains how we collect, use, store, and disclose information when you visit our website, register an account, make purchases, or redeem virtual goods.

2. Information We Collect

To process your orders, fulfill digital deliveries, and maintain security, we collect the following categories of information:

1. Account Details: Your username/display name, email address, and authentication credentials provided via email sign-in or authorized third-party OAuth providers (e.g., Google).
2. Order and Transaction Records: Product details purchased, transaction timestamps, payment amounts, billing currency, and payment channel confirmation tokens. Credit card numbers and payment card security codes (CVV) are processed directly by certified third-party payment gateways (such as Stripe, Creem, Waffo, and PayPal). We never store or handle raw credit card information on our servers.
3. Digital Delivery and Redemption Telemetry: Records of delivery content revealed in "My purchases", timestamped license key extractions, card-code redemptions, and file access timestamps.
4. Technical Logs and Security Telemetry: IP addresses, browser types, operating system languages, referral sources, page view telemetry, and bot prevention tokens (e.g., Cloudflare Turnstile) to protect against credential-stuffing and automated payment fraud.

3. How We Use Your Information

We process personal information in accordance with principles of legality, necessity, and transparency for purposes including:

• Managing your account and completing payment settlements for your purchases;
• Validating prepaid card codes and granting instant electronic access to your purchased digital products;
• Sending order receipts and delivery status confirmations to your registered email address (sensitive card codes are masked in email communications to preserve credential security);
• Detecting and preventing fraudulent transactions, chargeback abuse, and unauthorized redistributions;
• Complying with accounting, tax, regulatory obligations, and lawful law enforcement requests.

We strictly maintain: We do not sell, rent, or trade your personal information to third parties.

4. Information Sharing and Legal Disclosures

We share information only under strict confidentiality and in the following limited circumstances:

1. Authorized Service Providers: Trusted technical infrastructure partners (payment processors, anti-fraud systems, transactional email carriers) receive only the minimum necessary data required to perform their contracted services.
2. Legal Compliance and Fraud Investigation: When required by valid subpoenas, court orders, or applicable statutes, or where reasonably necessary to investigate financial fraud, cyberattacks, or copyright piracy, we may disclose records to judicial and administrative authorities.
3. Child Safety and Zero-Tolerance Enforcement (CSAM): In strict compliance with child protection mandates, any activity involving Child Sexual Abuse Material (CSAM / CSAE) will result in immediate account termination, evidence preservation, and mandatory reporting to the National Center for Missing & Exploited Children (NCMEC) and relevant law enforcement bodies.

5. Data Retention and Security

We retain personal information only for the duration necessary to satisfy the purposes set out in this Policy:

• Order history and access entitlements are preserved for the lifecycle of your account so you can reliably re-access and download your purchased digital products;
• Where refunds occur, access is marked as revoked while fiscal ledger entries are retained to satisfy statutory audit mandates;
• Account deletion requests will be honored within a reasonable timeframe, provided no active billing disputes, unfulfilled obligations, or statutory retention requirements remain.

6. Your Rights and Choices

Subject to applicable privacy legislation (e.g., GDPR, CCPA), you are entitled to:

• Access, review, and request an export of your personal profile and purchase history;
• Request correction of inaccurate personal data;
• Request deletion of your account and personal records;
• Manage browser cookies and tracking preferences.

7. Policy Updates and Contact

We may periodically amend this Privacy Policy to reflect platform features or regulatory updates. The latest version will always be published on this page with its updated date. If you have questions or requests regarding your personal data, please contact our support team via our official help desk.